Returns & Exchanges

At MyBorosil, we strive to ensure your kitchen and home essentials arrive in perfect condition, offering a hassle-free 7-day return policy for any manufacturing defects or transit damage. We are committed to providing a seamless resolution through replacements or full refunds to maintain your trust in our quality.

Return Process

• 1.
  Initiate Request

  Log into your MyBorosil account and navigate to the 'My Orders' section to select the item you wish to return within 7 days of delivery.

• 2.
  Upload Proof

  Provide clear photographs or a short video of the product and its original packaging, especially highlighting any damage or defects encountered.

• 3.
  Quality Inspection

  Once your request is approved, our courier partner will collect the item, and our warehouse team will perform a quality check to verify the claim.

• 4.
  Refund or Replacement

  Upon successful verification, we will initiate a replacement shipment or process a refund to your original payment method within 5-7 business days.